PRIVACY POLICY
Effective date dd mm yy [Publication date on website]
This website is operated by D Catalog Company Limited (the "Company", “We”) and its affiliates, other websites owned by the Company may lead you ("Customer" or "Members") to this website and our Privacy Policy (the “Privacy Policy”).
The Company therefore provides a Privacy Policy for Customers or Members who visit or fill in the data on our website also transacting with the Company including the purchase of the Company’s products or services was acknowledged of the Company's Policy in case of how we collect, use, disclose, retain and/or process data related to individuals personal data (“Personal Data) in accordance with the Personal Data Protection Act B.E.2562 and under laws and regulations (“Personal Data Protection Law”)
This Privacy Policy explains what kind of Personal Data we will collect and how we will use, disclose, retain and/or process such Personal Data also how you can manage your own Personal Data.
Hence, we may apply the Privacy Policy in this website and other websites owned by our Company, you have agreed to the Privacy Policy set forth as follows:
1. Personal data controller
According the Personal Data Protection Act B.E. 2562, D Catalog Company Limited is the Personal Data Controller, responsible to controls personal data as required by Personal Data Protection law. If you desire to contact us to exercise the right relating to your Personal Data or If you have any queries about the Privacy Policy, please contact us as follows:
Personal Data Protection Officer
D Catalog Company Limited
Address: No. 1 Soi Ramkhamhaeng 60/4, Ramkhamhaeng Road, Huamark Sub district, Bang Kapi District, Bangkok 10240, Thailand.
Email : [email protected]
Phone : 02-301-2988
2. What kind of Personal Data the Company request from Customers and Members?
To create an account for visit in the website and/or access the services of the Company. You shall register by using your telephone number, full name, date of birth or other Personal Data and Contact details. In order to, makes you get the most benefit from us, to elaborate, we will provide the products and services you need and want appropriately tailored for you. Therefore, you shall agree and give your consent to us for collect, use, disclose, retain and/or process your Personal Data as described in the Privacy Policy. The data you provide to us shall accurate, and current.
Thus, The Company's website can access to third-party social media platforms such as Facebook, Google, and other. If you have accessed third-party websites or platforms, either by linking external social media to website or any other method. The Privacy Policy will rely on each website.
3. Collecting and usage of Personal Data
We shall collect or obtain the following types of information which may contains your Personal Data directly from you or the Company affiliates, business partners, or other companies. We will not collect your Personal Data by any other source unless:
(a) When you have accessed and/or used of the platform or our services
(b) When you have submitted any form including but not limited to, application forms relating to any of the Company's products and services whether online or by way of a physical form
(c) When you make a transaction regarding the products available on the Platform and provide any documents or other information relating to the products or services
(d) When you interact with us, such as through telephone ( which will be recorded) , electronically or contact through other channels of the Company
(e) When you have activate or authorize through your device to disclose any information to the platform
(f) When you summit your personal data to us for any reason
Thus, the above does not purport to be exhaustive and sets out some common instances of when personal data about you may be collected. In the event that the Company obtains your data from other sources The Company will notify you so that you can decide whether or not to consent each personal data.
3.1 Your Personal Data which provided to the Company
The Company will collect, use, disclose, retain and/or process your personal data as our agreement under this Privacy Policy by having an access to each data strictly thought password or other similar technologies Moreover, only authorized person by the Company may have access to your Personal Data, we will ask them not to use your data for any other purposes unless;
3.1.1 For respond to, process, deal with or complete a transaction and/or to fulfill your requests for certain products and services also notify you of service issues;
3.1.2 For registration, identity and verification in order to verify, confirm, identify, certify on the account system or membership system on the website;
3.1.3 For coin or points collection program or for the redemption of prizes, prize draws, contests, events, accumulating, exchanging, redeeming or paying with points; transferring points; and managing your account registration;
3.1.4 For provide privileges, offers, updates, sales, special offers, promotions, advertisements, notices, news, information, and any marketing communications about the products and services from us;
3.1.5 For contact and communicate with you about relation to the products and services you obtain from us in which how we amend your Personal Data and request consent from new Customers;
3.1.6 For use the Customer's data in the benefit of the Company in relation to the product and services that the Company operates;
3.1.7 For comply with the performance of the contract between the Company and you for process your request under the law before the Customer enters the agreements; and
3.1.8 The Company may use your personal data to contact about your satisfaction with the quality of the product or services for advice or comments, reviews and recommend, how to use the product including call, ask questions or visit Customers, as well as invite to special events with us. therefore, to handle customer service-related queries, request, feedback, complains, claims, disputes or indemnity; to provide technical assistance and deal with technical issues; to process and update your data; to facilitate your use of the products.
4. Types of Personal Data
The types of Personal Data which the Company collect, use, disclose, retain and/or process will be different depend on the context of your interactions, transactions and services with us including General personal data and Sensitive personal data. This includes but is not limited to as following data:
4.1 Personal Data
Including, but not limited to, full name, gender, date of birth, age, telephone number, occupation, education, marital status, nationality, country of residence, number of family members and children, age of children, government information such as national, identification number, social security number, passport number, tax identification number or similar indications any other personal details you provide to us;
4.2 Contact Data
Including, but not limited to, first name, last name, billing address, telephone number, email address, LINE ID, Facebook account, Facebook ID, Google ID, others ID from social media sites and any other contact information you provide to us;
4.3 Membership and Access Data
Including, but not limited to, username and password, an account details for each website that you access, Membership number, coins, member type, member join/registration date and month, bank account and payment details and any other membership and access details you provide to us;
4.4 Financial Data
Including, but not limited to, debit/credit card as number, type of member, issuance/expiration date, billing cycle, bank details such as account details, payment details and records, Credit credibility and debt information including other Financial details about payment date, payment amount, details about how to request a refund, amount, date and place of purchase, details about the order product warranties, complaints, transaction status transaction history buying behavior and any other Financial details you provide us;
4.5 Interest and Hobby Data
Including, but not limited to, information about your interest, hobby type, types of artworks that you are interested in, types of products you are interested in and any other Behaviors details you provide to us;
4.6 Usage Behaviors Data
Including, but not limited to, purchasing behavior, information on how you browse or use our website, platform, application products and service, products in Customer's cart, wish list record, remind me flash sale record, follow-shop record, and timestamp of last click and Q&A record, and any other usage details you provide to us;
4.7 Marketing and Opinion Data
Including, but not limited to, Customer surveys, information and opinions expressed. Details of the products you purchase or the service you receive including your needs and any other Marketing and communication details you provide to us;
4.8 Current Location and Software Data
Including, but not limited to, your GPS location, Internet Protocol (IP) address, cookies, media access control (MAC address), web beacon, log, device ID, device model and type, network, connection details, access details, single sign-on (SSO), login log, access time and location, time spent on the page, login data, search history, browsing details, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on devices you use to access the platform, and any other technical details from the use on the platforms systems and any other Technical details you provide to us;
4.9 Security Data
Including, but not limited to, pictures, photographs or moving images through closed-circuit television including video recording and any other Security details you provide to us;
4.10 Other Data
Including, but not limited to, interaction log and communication between you and the Company either in any form whether it be telephone calls, emails, messages and social media communications, and the information you provide to us through any channels.
4.11 Sensitive Data
Including, but not limited to, gender, race, religion, political opinions, philosophies, criminal records fingerprints, facial recognition, physical or mental health or condition, genetic data, medical history, disability and criminal records. Therefore, we will request your consent before using this type of personal data.
5. Data of incompetent person
The Company will collect data of minors, virtual incompetence and incapacitated person while a person who has the authority to act on their such as their guardian give a consent.
The Company will not collect data from anyone who is expressly known to be under the age of twenty, virtual incompetence or the incapacitated person If the company has not obtained the consent of the person acting on their behalf such as their guardian.
However, in which the Company collects personal data from any person who under the age of twenty, virtual incompetence or the incapacitated person without the consent of the person who has the authority to act on their behalf. The Company will immediately eliminate such data or process the part of Personal Data that we were able to do on a legal basis other than obtaining consent.
6. Source of Personal Data
We may collect personal data from you directly, as follows;
• Filling out forms through the website.
• Filling out documents
• Providing oral or written information; or
• When you browse our website (both mobile and web version) and When you make a transaction regarding the products available on the Platform.
However, we may collect your personal data from third parties (including but not limited to agents, vendors, contractors, partners and any others who provide services to us, who collect your personal data and/or perform functions on our behalf, or with whom we collaborate therefore data that the Company receives from people who are related to you, such as your family, friends, recommenders which we will operate for the purposes set out in this Privacy Policy or any other terms.
7. Disclosure Personal Data
The Company will not disclose or transfer your personal data to third parties without your consent unless a reasonable ground by law giving an authorized to the Company.
As well as, we may disclose your personal data in accordance with the purposes under this Privacy Policy or a law and regulations as following;
7.1 Our service providers
We may use other companies, agent or contractors to perform services on behalf or to assist with the provision and services for provide facilitated to you which may need to access your personal data. However, we will provide the service provider with your personal data apart as its necessary therefore we will prevent the service provider from using your personal data besides other purpose including but not limits as following;
• infrastructure, internet, infrastructure technical, software, website developer and IT service providers;
• warehouse and logistic service providers;
• Payment service providers;
• Research agencies;
• Data analytics service provider;
• Law Office; and
• Service providers of data storage and cloud services (Cloud) in providing various services.
The service provider may have access to your personal data, however, we will only provide our service providers with the Personal Data that is necessary for them to perform the service, and we will ask them not to use your data for any other purposes apart from this Privacy Policy.
7.2 Our business partner
We may transfer your personal data to our business partners and/or any other persons with whom the Company has legal relationships in the business of banking, finance, credit, loyalty programs and data analytics, including directors, executives, employees, contractors, agents, consultants of the Company including platforms, websites and market providers (Marketplace). Hence, data transmitted or shared in this manner may be subject to the privacy policies of third parties and not under this Privacy Policy.
7.3 Social networking service provider
We allow you to login on our sites and platforms without the need to fill out a form. If you log in using the social network login system, you explicitly authorize us to access and retain public data on your social network accounts (e.g. Facebook, Google, Instagram), as well as other data mentioned during use of such social network login system. In addition, we may also communicate your email address to social networks in order to identify whether you are already a user of the concerned social network and in order to post personalized, relevant adverts on your social network account if appropriate.
In addition, you may link your social media accounts with our websites or login to your account from your social media accounts. As well as the Company, will share your personal data with third parties to whom you have subscribed to the service If you do not want to share your personal data in this way, do not provide your loyalty or reward program number to third parties and do not use your online services account to register for third-party promotions and do not connect your online service account with third parties service. In this case your Personal Data will be governed by the third party’s Privacy Policy.
7.4 Advertising company
We may send your personal data to Advertising Companies in order to display messages or advertisements to you and any other person about our products and services. Advertising Companies may use your online activity history to allocate advertisements that may be attracted you.
7.5 Third parties required by law
In certain circumstances, we may be required to disclose or share your Personal Data in order to comply with a legal or obligations. This includes any law enforcement agency, court, government authority or other third party where we believe it is necessary to comply with a legal or otherwise to protect our rights, the rights of any third party or individuals’ personal safety, to detect, prevent, or otherwise address fraud, security, or safety issues.
8. Time period for retain Personal Data
The Company will not retain your personal data for longer than is reasonably necessary to fulfill the purposes which stated in the Privacy Policy and to comply with our legal and regulatory obligations. However, we will retain your personal data for a period of 3 years due to your last payment or you are recently logging into the website. Afterwards, we will destroy all documents which containing your personal data or make such documents be an anonymous. Instead the personal data that government require us to keep for a period of 5 years, such as accounting documents, Tax documents and other documents.
However, the period above can transform based on Personal Data and Protection law. therefore, you have the right to withdraw your consent any time without any conditions.
9. International transferring of Personal Data
We may disclose or transfer your Personal Data to third parties or servers located overseas, which the destination countries may or may not have the same equivalent level of protection for Personal Data protection standards. In most case your personal data will be processes in Thailand, where our servers are located and our database is operated. We will only transfer your data overseas in accordance with the Personal Data Protection law, however, we will request your consent where consent to cross-border transfer is required by law.
10. Right for the owner of Person Data
You have rights regarding the Personal Data Protection Act B.E.2562 when the provisions relating to the rights into force as following details
10.1 Right to withdraw consent
You have the right to withdraw the consent which you have given to the Company at any time throughout the period your data remains with the Company thus, you can follow the steps and the method specified by the Company unless the condition of personal data cannot be withdrawn a consent.
10.2 Right to access Personal Data
You have the right to access or request a copy of the Personal Data we are collecting, using or disclosing about you. For your own privacy and security, we may require you to prove your identity before providing data as your requested.
10.3 Right to rectification of Personal Data
You have the right to inform the Company in order to make corrections or update your personal data that is incomplete, inaccurate, misleading or not up-to-date Personal Data that we collect, use or disclose about you rectified.
10.4 Right to delete of Personal Data
You have the right to inform the Company to delete or destroy your data or make your data anonymous unless the Company has reasonable grounds by law.
10.5 Right to request suspension of Personal Data
You have the right to request the Company suspend for using of your personal data in certain circumstances or inform the Company in order to suspend to use your personal data instead of deleting or destroying personal data that is no longer needed.
10.6 Rights to obtain or request the transmission or transfer of Personal Data
You have the right to obtain your personal data including the right to ask the Company for sending or transferring your personal data to third parties unless the Company is unable to do so by technical conditions or the Company has reasonable grounds for refusing your request by law
10.7 Right to refuse to collect, use, disclose your Personal Data
You have the right to refuse to collect, use, disclose of your personal data in the event that the Company managing under a legitimate interest or for a marketing purposes unless the Company has reasonable grounds by law, for example for the establishment of a legal claim or for the compliance or exercise of legal claims.
10.8 Right to File a Complaint
You have the right to file a complaint with the competent authority in the event that you believe as the Company collect, use, disclose, retain and/or process your personal data is unlawful or inconsistent with Personal Data Protection law.
11. Cookies Policy
If you visit our websites, we will gather certain data automatically from you by using cookies therefore we will notify you before.
However, you may refuse the use of cookies by selecting the appropriate settings on your browser, please note that if you do this you may not be able to use the full functionality of our Site or the Services.
11.1 What is Cookies?
Cookies are small data files of data or text issued on a website in your computer when you visit a website. In order to retain or track data about your behavior in our website for analyzing trends, administering our websites, such as how you use the website, language preferences, the list of products you visit, total amount of time you use each page of the website or recognizes your settings.
There are several types of cookies, including:
(a) Strictly cookies; to enable Customers or Members to access a secure area while making payments on the website.
(b) Analytics cookies; to help remember, count and track the behavior of Customers or Members visiting the website; and Help design a website page for Customers or Members to find things that Customers or Members like.
(c) Performance cookies; to used when the Customer or Members return to visit the website by selecting the appropriate content to each Customer or Member.
(d) Targeting Cookies; to remember and browse the websites of Customers or Members by design the use of each member to be easier in selecting the appropriate content.
(e) Persistent cookies; to be a file that will be embedded on your device. which make the cookies on that page unnecessary use.
11.2 Type of cookies used by the Company
We may use both our own and third party cookies. Third Party Cookies are cookies issued and managed by third parties, such as our business partners or service providers. These types of cookies may be necessary for displaying certain each form on the website or allow others advertising in the Company's website for functions within the Company's website. The Company may use such services by third parties, for example, when you visit a web page that has video from YouTube embedded or links to these YouTube videos or links and other content provided by third parties.
Besides, we recommend you to read and understand the privacy policies of those websites in order to find out about how their use of cookies. Most sites allow you to make a choice to accept or refuse their cookies. If you refuse or do not allow a cookie you may not be able to use the full functionality of website or the services.
11.3 Social Media analytics cookies and advertising cookies
• Facebook Connect: we may allow you to sign up and log in our website by using your Facebook account. your Personal Data will be collected by Facebook and provided to us under the terms of Facebook's Privacy Policy, which you can read here: https://www.facebook.com/policy.php
• Facebook Custom Audience: this service allows our companies to display personalized advertising to people in your email lists. When they visit in Facebook, which you can read the policy here: https://www.facebook.com/policy.php
• Google Tag Manager: The Company websites may use Google Tag Manager. This service allows website tags to be managed through the Google interface of the code is used to measure the number of website visitors. View visitor behavior to analyze and understand the results of advertising and social media to set up remarketing which means no cookies are used and no personal data is recorded by deactivating it at the domain level or cookies, Google Tag Manager will leave only the tag data used by the Company.
• Google Analytics : Our website uses Google Analytics, a web analytics service. Google Analytics uses cookies to help the website analyze how visitors use the website. Data generated by cookies about how you use the website, including your IP address, will transmitter and retained by Google servers. You can prevent any collect of data while you are using website through cookies including your IP address download and install any available browser plug-ins. You can manage how cookies are set and used while you are browsing, also to clear cookies and browsing data at
https://tools.google.com/dlpage/gaoptout?hl=en .
• DoubleClick: Google's DoubleClick retargeting cookie allows the Company to display personalized advertising when you browse our websites and other social media platforms. You can manage advertising personalization on Google and partner website at
https://policies.google.com/technologies/ads?hl=en-GB&gl=uk .
12. Personal Data collected before the effective date
The Company have the right to collect and use your personal data that was collected before Personal Data and Protection law enforce If you not desire us to collect and use your personal data, you have the right to withdraw your consent.
13. Interpretation and enforcement of this Privacy Policy
The interpretation and enforcement of the Privacy Policy shall be governed by the laws of Thailand. This Privacy Policy shall be interpreted base on the Thai part language, the English part language is only the translation.
14. Security of Personal Data
The Company will take strict technical and organizational security measures to collected your Personal Data which includes safety control measures based on standards for preventing unauthorized access to your Personal Data, therefore, we require the personnel of the Company and external service providers shall comply with this Privacy Policy including having to provide for the maintenance of data and have appropriate measures to use, transmit or transfer your personal data.
15. Amendment of Privacy Policy
The Company may amend this Privacy Policy from time to time, and the latest version of the Privacy Policy will always be posted on this site. thus, we encourage you to review the contents of the latest Privacy Policy each time you use the Company's website, conducting activities, contacting or entering into transactions with the Company when we make any material changes to this Privacy Policy, we will notify you on our Services. In the case of you do not agree to any of the amendment, you have the right to withdraw your consent.